HEATING

Is the problem ... 

 You have no heating anywhere in the property ? 

Guidance:

Check that there is power to the boiler and to the programmer. Ensure that the programmer is correctly set for date and time and where the ON  points are set. Make certain that the boiler has sufficient water pressure (needle on gauge should be in the green zone. If it has dropped use the filling loop to add water to the system. Otherwise report it as a defect - all you need do in the description box is quote the code BHWNH and state:
* Type of boiler
 (nothing else, no explanation, just this code).

 Some radiators are not heating up fully ? 

Guidance:

If you have radiators, check for trapped air using a bleed key (this is household maintenance).

 Underfloor heating isn't working in some rooms ? 

Guidance:

If You have underfloor heating check that the zone controllers in each room are powered up and correctly set (remember underfloor heating is much slower to heat up than conventional radiators so give it time). Otherwise report it as a defect - all you need do in the description box is quote the code UHNW and state:
* Which room 
(nothing else, no explanation, just this).

 Heated towel rail isn't working ? 

Guidance:

Ensure this is switched on - switch is normally located above the door on the outside of the bathroom. Also ensure any TVRs are turned on. Otherwise report it as a defect - all you need do in the description box is quote the code HTRNW and state:
* Bathroom or ensuite
* Electric or hot water
(nothing else, no explanation, just this).

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