શોધ પરિણામો

ઉપયોગી ફોન નંબર તમારા માટે કોઈપણ વેપાર અથવા વ્યાવસાયિક સહાય-સંસ્થાઓ પાસેથી માર્ગદર્શન અથવા સલાહ મેળવવાનો પ્રસંગ હોઈ શકે છે. ​ અને તમને જોઈતો ટેલિફોન નંબર શોધવો - જ્યારે તમને જરૂર હોય ત્યારે તે એક નિરાશાજનક પડકાર બની શકે છે, તેથી અમે તમારા માટે મોટા ભાગના સ્પષ્ટ, ઉપયોગીને અહીં જ સૂચિબદ્ધ કર્યા છે. ​ ગેસ ઇમરજન્સી લાઇન 0800 111 999 ​ નેશનલ ગ્રીડ 01926 653000 ​ ટીવી લાઇસન્સિંગ 0300 555 0286 ​ ગેસ સલામત 0800 408 5500 ​ નાગરિક સલાહ બ્યુરો 0800 144 8848 ​ કાનૂની લોકપાલ 0300 555 0333 ​ હાઉસિંગ ઓમ્બડ્સમેન 0300 111 3000 ​ મિલકત લોકપાલ 01722 333306 ​ નાણાકીય લોકપાલ 0800 023 4567 ​ નવી હોમ્સ ઓમ્બડ્સમેન સેવા 0330 808 4286 નાગરિક સલાહ બ્યુરો 0800 144 8848 ​ કાનૂની લોકપાલ 0300 555 0333 ​ હાઉસિંગ ઓમ્બડ્સમેન 0300 111 3000 ​ મિલકત લોકપાલ 01722 333306 ​ નાણાકીય લોકપાલ 0800 023 4567 ​ નવી હોમ્સ ઓમ્બડ્સમેન સેવા 0330 808 4286

WALL Your problem is ... Damp and/or black mold spots ​ Guidance: Damp is caused by one of two things. Either a leak that is feeding water to an area making it wet, or lack of air circulation. If you believe it to be a leak, report it as a defect and explain which room and where you think the leak is emanating from. Otherwise, it is most likely damp due to poor circulation. Condensation occurs when warm moist air hits a cool surface, so make certain when you are cooking and when you are running the shower or a bath that you operate any ventilation system you have in those rooms – even open windows to allow the warm moist air to escape. Failure to ventilate spaces will encourage mold which is unhealthy and must be avoided at all costs. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

WALL Your problem is ... Small holes revealing screw heads ​ Guidance: These are known as ’screw-pops’ and the small amount of filler covering the screw head has ‘popped-off’. It isn’t serious, purely cosmetic. If it is the odd few then you should fill these yourself when you next decorate. If, however the problem is extensive, report it as a defect (you need not describe the problem in detail – simply quote code: SPW1 and the name of the room affected). Please be advised we tend to leave such issues until the end of the first year as more may occur as the drying out continues. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

WALL Your problem is ... Water penetrating ​ Guidance: Have you got water penetrating the ceiling? This is most likely due to something leaking from either above or outside (if this is an external wall) and could be a range of sources. Report this as a defect and be sure to explain which room is affected and what room is above it and, is this an internal or external wall. Does the water penetrate constantly or, only at times such as taking a shower, emptying the bath, or flushing the WC (assuming that there is a bathroom above). If this is an outside wall have you noticed if the water penetrates on a rainy day? SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

WALL Your problem is ... Small holes revealing screw heads ​ Guidance: This is paper tape used in the process of filling the joint between sheets of plaster board. It isn’t serious, purely cosmetic. If the problem is mild and only affects a part of a single seam, you should fill this yourself when you next decorate. If, however the problem is extensive, report it as a defect (you need not describe the problem in detail – simply quote code: TJW1 and the name of the room affected). Please be advised we tend to leave such issues until the end of the first year as more may occur as the drying out continues. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

CEILING Your problem is ... Small holes revealing screw heads ​ Guidance : These are known as ’screw-pops’ and the small amount of filler covering the screw head has ‘popped-off’. It isn’t serious, purely cosmetic. If it is the odd few then you should fill these yourself when you next decorate. If, however the problem is extensive, report it as a defect (you need not describe the problem in detail – simply quote code: SPC1 and the name of the room affected). Please be advised we tend to leave such issues until the end of the first year as more may occur as the drying out continues. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

BOILER Your problem is ... The boiler will produce hot water but no heating ​ Guidance : Check that you have set your programmer correctly – if the hot water works then the boiler is functioning correctly – most likely the programmer is not set up correctly. If this is the case, this is not a defect, but household maintenance. If you are satisfied that the programmer is correctly set-up, then report this as a defect . REMEMBER : Servicing your boiler is your responsibility. Failure to maintain annual service checks can reduce the life of the system and invalidate any warranty (refer to the service label on the boiler). SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

CEILING Your problem is ... Tape joints showing between sheets of plaster board ​ Guidance : This is paper tape used in the process of filling the joint between sheets of plaster board. It isn’t serious, purely cosmetic. If the problem is mild and only affects a part of a single seam, you should fill this yourself when you next decorate. If, however the problem is extensive, report it as a defect (you need not describe the problem in detail – simply quote code: TJC1 and the name of the room affected). Please be advised we tend to leave such issues until the end of the first year as more may occur as the drying out continues. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

CEILING Your problem is ... Water penetrating ​ Guidance : Have you got water penetrating the ceiling? This is most likely due to something leaking from above and could be a range of sources. Report this as a defect and be sure to explain which room is affected and what room is above it. Does the water penetrate constantly or, only at times such as taking a shower, emptying the bath or flushing the WC (assuming that there is a bathroom above). SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

BOILER Your problem is ... The boiler will produce hot water but no heating ​ Guidance : Check that you have set your programmer correctly. Do you have the correct date and time? Have you checked what time of each day you have set the heating/hot water to come on/go off? If this is the case, this is not a defect, but household maintenance. Otherwise, report this as a defect . SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

CEILING Your problem is ... Damp and/or black mold spots ​ Guidance : Damp is caused by one of two things. Either a leak that is feeding water to an area making it wet, or lack of air circulation. If you believe it to be a leak, report it as a defect and explain which room and where you think the leak is emanating from. Otherwise, it is most likely damp due to poor circulation. Condensation occurs when warm moist air hits a cool surface, so make certain when you are cooking and when you are running the shower or a bath that you operate any ventilation system you have in those rooms – even open windows to allow the warm moist air to escape. Failure to ventilate spaces will encourage mold which is unhealthy and must be avoided at all costs. SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.

BOILER Your problem is ... The boiler is not working ​ Guidance : Check the water pressure gauge, most boilers will stop working if the pressure drops too far. If necessary, increase the water pressure using the filling loop as you were shown at handover. If this is the case, this is not a defect, but household maintenance. If, however the water pressure is within the ‘green’ zone of the gauge, then report this as a defect . REMEMBER : Servicing your boiler is your responsibility. Failure to maintain annual service checks can reduce the life of the system and invalidate any warranty (refer to the service label on the boiler). SELF-DIAGNOSIS Useful checklist If you have just moved in, here are some important reminders: APPLIANCE WARRANTIES Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover. BOILER SERVICE Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover. WATER AND GAS SHUT-OFF VALVE Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas. METER READINGS Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe. HOW TO ... There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To ' videos.