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STAIR
STRING

Is the problem ...

 The stair string has split ? 

Guidance:
Unless the timber is a hardwood you wish to leave exposed, you can fill small cracks before you re-decorate under householder maintenance. 

 There is a gap between the stair string and the wall ? 

Guidance:
Unless the gap is greater than 4mm you can fill small cracks before you re-decorate under householder maintenance, otherwise report it as a defect

SELF-DIAGNOSIS
Useful checklist

If you have just moved in, here are some important reminders:

APPLIANCE WARRANTIES

Don't forget to complete all of the warranty cards for your fitted electrical appliances. Keep a copy and send them off to the manufacturer. Should you ever need to report a fault, you know they will have proof of your cover.

BOILER SERVICE

Make a note in your diary to book a service in 12 months time. Failure to maintain annual services could invalidate your warranty cover.

WATER AND GAS SHUT-OFF VALVE

Make sure you (and other responsible members of the household) know where to find the shut-off valves for water supply and (if applicable) gas.

METER READINGS

Make a note of your meter readings for your electricity supply, water and gas (if applicable). Keep it somewhere safe.

HOW TO ...

There are various 'maintenance' tasks you will need to perform around your home, from time-to-time. Take a look at our 'How To' videos.

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