Image by Brian Babb

HELP AND
ADVICE

Buying a new-home should be a trouble-free exercise, but sometimes in life, things don’t always go as smoothly as we would want them to. Your housebuilder (or their appointed after care team) will probably be your first port of call.

If the problem is not something they are responsible for, they will probably be able to point you in the right direction. Below is some guidance and access to various parties who may be able to provide you with the support you need.

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THE NEW HOMES QUALITY CODE

The New Homes Quality Board have launched a national scheme to help give the consumer greater redress when things go wrong. Find out what this means.

BUYING A NEW HOME SHOULD BE A PLEASURE

Here are some useful signposts when you need guidance or advice

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What protection does it offer you?

There is a process to follow

You will need to decorate from time-to-time

Other trade bodies and organisations