All boilers will require an annual service and this is your responsibility as the homeowner. It must be stressed that if you overlook this task and the boiler fails in any way, you may find that you have invalidated any warranty protection you could have otherwise relied upon for any necessary repairs.
There may be occasions when you suffer a blocked drain. Often the cause is unsuitable household waste causing an obstruction. Some sub-contractors may charge you for attending a blocked drain if they discover this to be the cause.
As water enters your property (blue pipe) it is controlled by the main stop-cock. This allows you to turn off the supply in the event of an emergency. Make sure you know where it is located.
To provide independent control of the water supply to certain points around your property you may find the use of isolation valves in places such as the WC, kitchen sink and wash hand basins.
GAS CONTROL VALVE
Gas (yellow pipe) is delivered to your property via a control valve next to the meter.
Trapped air can prevent a radiator from fully heating up (cool at the top). To release the air turn off the heating and allow to cool down. Using a radiator bleed key slowly open the valve and listen for the sound of escaping air. Be ready to close it when the air is followed by a trickle of water.
RE-PRESSURISE THE SYSTEM
Sealed heating systems may need re-pressurising from time-to-time. You will find a pressure gauge on or close to the boiler – if this indicates the system pressure has dropped you need to re-pressurise the system. Follow your boiler manual for instructions. See our 'How-To' video.